Privacy Policy
At Grant Thornton Zimbabwe, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you visit our website and submit an enquiry through our contact forms in accordance with the Cyber and Data Protection Act [Chapter 12:07] of Zimbabwe.
By using our website and submitting your personal information, you agree to the practices described in this Privacy Policy.
Information We Collect
When you submit an enquiry through our website, we may collect the following information: full name, email address, telephone number, company or organization name (if applicable) and any information you provide in your enquiry message.
We may also automatically collect certain technical information, such as:
- Website usage data through cookies and analytics tools
Purpose of Collecting Information
We collect and use your personal information for the following purposes:
- Responding to your enquiries and requests
- Providing information about our products and services
- Communicating with you regarding your enquiry
- Improving our website and customer service
- Maintaining website security and preventing misuse
- Complying with legal and regulatory obligations
We will only use your personal information for legitimate business purposes and in accordance with applicable data protection laws.
Legal Basis for Processing
Where applicable, we process your personal information based on one or more of the following grounds: Your consent, our legitimate business interests, performance of a contract or pre-contractual steps, compliance with legal obligations.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Authorized employees who require access to respond to your enquiry
- Service providers who assist us in operating our website or business
- Professional advisers, regulators, or law enforcement agencies where required by law
Any third parties that process your information on our behalf are required to protect it and use it only for the specific purposes for which it was shared.
Data Security
Grant Thornton Zimbabwe has implemented appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
Your contact details and inquiry records are retained only for as long as necessary to fulfill the purpose for which they were collected or to satisfy applicable legal, accounting, or reporting requirements.
Your Privacy Rights
Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data held by us, as well as the right to withdraw your consent at any time.
Contact Us
If you have any questions or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:
Email: dpo@zw.gt.com
Address: 135 E.D Mnangagwa Road, Harare or 1 Clark Road, Suburbs, Bulawayo